Leadership Is Language: The Hidden Power of What You Say and What You Don't

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Good book with lot of insights, using right language is critical in leadership. Good set of right vocab to help drive teams to thrive and deliver. In this conversation with LBC Presenter Matthew Stadlen, Marquet shows managers and leaders how to enable their team through communication. Our servers are getting hit pretty hard right now. To continue shopping, enter the characters as they are shown

Leadership is Language: The Hidden Power of What You Say Leadership is Language: The Hidden Power of What You Say

Words are important,” said Isaac Oates, CEO of Justworks, an HR, benefits and payroll platform. “It’s through our words that we communicate our intentions.” David also explains the uneven “share of voice” that happens inside of so many organizations. Inside of meetings leaders tend to talk the most, which is not good. It is something that leaders need to be aware of. He says, “As a leader, you don’t need to say a lot because you already know what you think and when you start talking, you’re anchoring the group. Basically, the idea is you’re bringing them to your way of thinking, which is what you think you wanna do but it’s actually not. What you want to do is understand how they think and what they think, and at the end, you can decide what to do, whether you could do what they wanna do or what you wanna do, that’s fine. But it’s after uncovering what everybody thinks.”In the old model, leadership was coercive. It was about getting people to comply with decisions they had no part in conceiving. Today, many leaders see the benefit of including everyone in decision-making processes, but are often ill-equipped to execute that play. Examples: participants to invidually and anonymously write down guesses before having group discussions (VS all suggestions being measured against and not far off from first proposed answer); another approach is to encourage asking good questions: "what am I missing?"; actively inviting dissent rather than subtly encouraging consensus.

Leadership Is Language One-Pager Resource – Intent-Based Leadership Is Language One-Pager Resource – Intent-Based

You probably don’t realize it, but the language most of us use in our twenty-first century workplace is a relic of the Industrial Age. It’s designed to maximize efficiency, reinforce hierarchy, and encourage conformity. But the world has changed a lot in the past century. These days, adaptability, teamwork, and diversity are more important to a company’s success. So why are we still using a playbook developed for a different era? What does a book published in 1911 about steel mill management have to do with the 2017 Academy Awards fiasco? Why are so many airplane crashes ultimately attributed to poor communications between pilot and copilot? Focus on behavior, not characteristics – since people can control and improve behaviors (pp. 178-179).

Areas where language matters

The redwork-bluework operating system requires individuals at all levels of an organization to be thinkers and doers. Leaders can influence the system in three ways: Make sure to leave room for the other people to participate in the conversation. If you're not hearing from them, give them time/space. If you want to hear more from your team you need to talk less.

Leadership Language How to Develop an Effective Leadership Language

Make a statement one way and you’ll get one response that leads to an outcome. Say it slightly differently and you’ll wind up with a different response and a different outcome” (p. 248).CHAPMAN, M. (2020) Courageous leadership: what defines it in the modern organisation. Strategic HR Review. Vol 19, No 2. pp47-50.